HOTEL POLICY

Guarantee Policy:

All reservations must be guaranteed either by valid credit card or by prepayment of a deposit.

Cancellation and Refund Policy:

Reservations must be cancelled 48 hours prior to arrival day to avoid a penalty of one night’s room and tax.

Please note, however, that there may be stricter cancellation rules for special rates and special events. Please refer to your reservation details or call the hotel with any cancellation-related questions.

Changes to reservations are considered cancellations and re-bookings.

GUEST POLICY

the minimum age to reserve a guestroom is 21 years old. A person of the minimum age requirement must be present at check-in and become a registered guest in the room.

Pet Policy:

Fairlane Hotel offers a limited number of pet-friendly rooms for our guests, for an additional $75 per animal, per stay, non-refundable. 2 pet max.

Terms & Conditions:

We would like to inform you that we have a change in our check-in time from 3 PM to 4 PM local time, a decision made with our guests’ experience in mind. This adjustment allows us to ensure that every room is thoroughly prepared and impeccably cleaned, providing you with the highest standards of comfort and cleanliness upon arrival. By extending the check-in window, we aim to exceed your expectations and enhance your stay, giving our team the time they need to deliver the exceptional service you deserve. We appreciate your understanding and look forward to welcoming you with an even more polished experience. Property is completely non-smoking.

Additional Charges:

Children under 17: Free with accompanied adult (crib or rollaway bed: $35+tax per night)
More than 2 adults: $0 per extra adult per night
Late Checkout - Based on availability half day charge for up to 3-5 hours, full night charge after 5 hours
OVERNIGHT VALET Parking: $65/night/VEHICLE + tax
DAILY VALET: $25/DAY/VEHICLE + TAX
COMPLIMENTARY DAY VALET WITH MINIMUM $50 PURCHASE AT ELLINGTON’S RESTAURANT

Photograhy

All professional photography and filming must be approved by the sales and events manager a minimum of 2 days prior to the event date. Photography is required to be contained to the contracted spaces only. In the event that the contracted client photographs any individual at the Hotel, the contracted client shall be solely responsible for obtaining any and all required releases/consents from that individual. Hotel reserves the right to use any photograph/video taken on hotel premises without expressed written permission.

PACKAGES

We’re happy to receive and store packages for hotel guests. A fee may apply based on size, quantity, and storage duration. Please contact the front desk or your group sales contact in advance to arrange this service and inquire about fees.